Privacy Policy

Our Promise

Privacy is important to your success and your trust is crucial to our business.

By using CREfinder.ai, we promise to clearly inform you about how your data will be used and protected. Our terms of service covers your use and access to our services. Here's our privacy policy:

We collect your basic contact information including your name and email to maintain your CREfinder.ai account.

We collect your phone number and address so that you may send mail through CREfinder.ai. Your address and phone number are used as your outgoing mail return address.

We collect the property addresses you're interested in so that we can look up the property owner and send mail on your behalf. This is a particularly important area of privacy to many of our customers. You own the property address data and we promise:

  • We never use your property address list or corresponding owner list to send mail from us
  • We won't share your data with others
  • You may export your data from the app

Our Privacy Policy

(Effective Date: AUG 1, 2025)

This Privacy Policy (the "Policy") describes how CREfinder.ai and aipixel L.L.C. ("Company," "we," "our," or "us) collects, uses, and shares personal information of users that interact with Company through the CREfinder.ai application (the "App) and its corresponding website https://www.crefinder.ai/ (the "Site"). Collectively, the Site will hereinafter be referred to as "CREfinder.ai." We will also outline the controls and choices you have about when and how you choose to share your personal data.

Changes to this Privacy Policy

  • We may periodically update this Privacy Policy. We encourage you to review this Policy periodically. We will use commercially reasonable efforts to alert you when material changes have been made to this Policy by email as well as prominent disclosure in CREfinder.ai.
  • Your continued use of CREfinder.ai following such notice constitutes your consent to any changes in the Policy as in effect on the date of such use.

Data Collected

We collect information from and about users of CREfinder.ai: directly from you when you provide it to us, and automatically when you use the App. When you interact with CREfinder.ai, we collect two types of information: Personally Identifiable Information ("PII") and Non-Personally Identifiable Information ("NPII"). Personal data is defined as: "Any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

Company complies with its data protection obligations by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

When you download, register with, or use CREfinder.ai, we may ask you to provide certain PII, which may include your name, postal address, email address, and telephone number. WE WILL NOT REQUEST YOUR SOCIAL SECURITY NUMBER AND YOU SHOULD NEVER PROVIDE IT IN CREFINDER.AI.

When creating a user account, we may ask users to create a username, password and to choose their time zone preferences. When registering for a paid account or making purchases through CREfinder.ai, we may ask users to also provide their name, mailing address, billing address, email address, telephone number, credit card number, and CVV. We do not store your credit card data on any of our servers and are fully PCI compliant.

Our Use of Your Data and Our Legal Basis for Processing Your Data

Company may use your personal information for our legitimate interests to: Provide you with CREfinder.ai content, and any other information, products or services that you request from us; Send you emails, chats, or push notifications to otherwise respond to questions, concerns and customer support inquiries; Enable us to process orders for products and services from CREfinder.ai; Send email confirmations, receipts and other transactional emails related to orders from CREfinder.ai; Provide you with continuing access to your customer account in CREfinder.ai, including your order history and access to digital products, event passes and subscription services; Administer membership records; Contact you (when necessary) in relation to orders; Maintain our own accounts and records; Create demographic automatic decision-making profiles for our subscribers, members, and visitors to target our email alerts, website marketing, push notifications, banners, special offers; Personalize your experience using automated decision-making for products, services, personalized content, recommendations, and features; Improve the services we offer you, or the functionality of CREfinder.ai and ensure technical functionality of the same; Process your payment; Prevent or detect fraud; and To comply with applicable laws or protect the interests or safety of the Company.

Payment Data

Financial information that is collected is used to bill the user for products and services. We may share your information with third parties (e.g. an Stripe, Inc., or Google LLC) for services such as payment processing, in which case the third-party provider may store your payment processing data. We do not store credit card details or other financial information.

Data Retention

We keep your personal data for no longer than reasonably necessary. Company will retain purchase accounting records, tax, VAT and GST records for a minimum of 6 years as required by law. We will retain your information for as long as your account is active or as needed to provide you with services.

Your Rights & Controlling Use of Your Data

You have several rights connected to the provision of your personal information to us from using CREfinder.ai. Unless subject to an exemption, you have the following rights with respect to your personal data: The right to be provided with clear, transparent, and easily understandable information about how we use information and your rights regarding such information; The right to request a copy of your personal data which Company holds about you; The right to request that Company corrects any personal data if it is found to be inaccurate or out of date; The right to request your personal data is erased under certain circumstances where there is no compelling reason for us to keep using it.

Data Security

We have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure data collected by CREfinder.ai. You are responsible for keeping your password confidential. While the Company is committed to protection of your information, the transmission of information over the internet is done at your own risk and we cannot ensure the security of your data transmitted to CREfinder.ai.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of CREfinder.ai that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

Children's Privacy

CREfinder.ai is not intended for use by children. We do not knowingly collect any personally identifiable information submitted by visitors to CREfinder.ai who are under the age of 13. If you are a parent or guardian and believe we have collected such information in a manner not permitted by the U.S. Children's Privacy Protection Act ("COPPA"), please contact us, and we will remove such data to the extent required by COPPA.

Contact Us

If you have any questions about this Privacy Policy, the data practices of CREfinder.ai, or your dealings with CREfinder.ai, please contact us: By email to support@CREfinder.ai.